Senior Service Architect
Thales · Tubize
Job description
About the role
Thales Belgium is looking for a Senior Service Architect to join its Service Discipline department at the Tubize site. You will play a key role in defining, designing and delivering service solutions for defence, homeland security and critical operators.
Key responsibilities
- Define and recommend service architectures that meet stakeholder expectations, standards and business strategy.
- Establish solution architecture, balancing cost, risk, schedule and performance, and produce architecture justification documents.
- Document artefacts such as service breakdown structures and approve lower‑level specifications for internal teams and external partners.
- Support the solution development cycle, including the definition of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Act as the advocate for the services portfolio when interacting with customers.
Required profile
- Master’s degree in Engineering, Computer Science or a related field.
- Significant experience in ICT projects and service‑oriented environments.
- Familiarity with IT Service Management (ITSM) tools.
- Experience with process digitalisation and digital service offerings.
- Fluent in French or Dutch and English.
Required skills
- ITSM solutions
- Service architecture design
What we offer
- Opportunity to work on cutting‑edge defence and security solutions.
- Collaboration with a multidisciplinary team of over 250 experts.
- Access to Thales’ global innovation ecosystem.
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Thales
Tubize
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