Senior Service Architect

About the role

Thales Belgium is looking for a Senior Service Architect to join its Service Discipline department at the Tubize site. You will play a key role in defining, designing and delivering service solutions for defence, homeland security and critical operators.

Key responsibilities

• Define and recommend service architectures that meet stakeholder expectations, standards and business strategy.
• Establish solution architecture, balancing cost, risk, schedule and performance, and produce architecture justification documents.
• Document artefacts such as service breakdown structures and approve lower‑level specifications for internal teams and external partners.
• Support the solution development cycle, including the definition of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Act as the advocate for the services portfolio when interacting with customers.

Required profile

• Master’s degree in Engineering, Computer Science or a related field.
• Significant experience in ICT projects and service‑oriented environments.
• Familiarity with IT Service Management (ITSM) tools.
• Experience with process digitalisation and digital service offerings.
• Fluent in French or Dutch and English.

Required skills

• ITSM solutions
• Service architecture design

What we offer

• Opportunity to work on cutting‑edge defence and security solutions.
• Collaboration with a multidisciplinary team of over 250 experts.
• Access to Thales’ global innovation ecosystem.