Senior Coordinator – Protocol and Conference Services

About the role

The Senior Coordinator will lead the day‑to‑day operations of the Protocol and Conference Services Branch at NATO’s SHAPE headquarters. This position supports senior military and civilian leaders, ensuring high‑level meetings, conferences and VIP visits are flawlessly executed.

Key responsibilities

• Serve as the principal coordination officer for the branch, providing support to SHAPE leadership, senior staff and official visitors.
• Plan, coordinate and oversee high‑level conferences, ceremonies and VIP visits both on‑site and off‑site, meeting all protocol requirements.
• Provide expert advice on military, diplomatic and organisational protocol matters.
• Manage branch administration, including task management, workflow coordination, scheduling, reporting and staff support.
• Coordinate with NATO headquarters, military commands, government agencies and external stakeholders to ensure seamless execution of engagements.
• Develop, implement and improve protocol and conference service policies across Allied Command Operations.
• Manage protocol‑related resources and budgets, including hospitality funds, contracts and service‑provider relationships.
• Act as deputy to the Head of Protocol and Conference Services, representing the branch when required.

Required profile

• Strong organisational, coordination and stakeholder‑management skills.
• Experience working with military, diplomatic and civilian partners in an international environment.
• Ability to manage budgets, contracts and logistical arrangements.
• Willingness to undertake deployments, TDY assignments and occasional off‑site events.

Required skills