SAP Service Delivery Manager

About the role

Sopra Steria, a European digital solutions provider with more than 51,000 colleagues in 30 countries, is hiring a Service Delivery Manager in Machelen. You will manage several SAP client contracts and ensure successful project delivery, while acting as a transversal team leader who keeps the capacity and availability of the teams.

Key responsibilities

• Manage multiple SAP client contracts and ensure successful project delivery
• Build close relationships with clients and identify new growth opportunities through innovative initiatives and continuous improvement
• Ensure team capacity and availability
• Anticipate challenges and keep activities organised, aligned with agreed timelines and within scope and expectations

Required profile

• At least 5 years of experience in a similar role with a background in SAP
• Experience managing client relationships in a professional services context
• Dutch and/or French, and English

Required skills

• Solid knowledge of service management frameworks
• Strong stakeholder management and communication skills
• People management, presales, leadership and communication skills

What we offer

• Extensive career development, including the Sopra Steria Academy and local and international opportunities
• A company car or mobility budget, laptop, phone and phone subscription
• Competitive salary and indefinite contract
• Insurance coverage, meal vouchers and eco-cheques
• Team events and continuous learning opportunities