Manager Archiving and Compliance

About the role

Pfizer is looking for a Manager Archiving and Compliance to own the processes of archiving completeness and transport document compliance for documents linked to Global Logistics shipments. The role drives process automation and process outsourcing so that compliance and completeness checks are done on time and correctly, and coordinates internal and external stakeholders to recover missing documents and fix issues. It also ensures activities meet EU GDP/GMP requirements and local legislation such as FDA, Japanese and HPRA rules. The work location is hybrid.

Key responsibilities

• Ensure timely archiving completeness of commercial, transport and customs documents in OpenText for the Global Logistics scope, keeping the process aligned with evolving scope and Quality Compliance requirements.
• Drive discussions with Digital on the performance and enhancement of the app supporting archiving, using new technologies such as AI, and manage the performance of the outsourced service provider, resolving escalations via IMEX and Six Sigma.
• Monitor and report performance metrics, maintain and run processes ensuring archived documents are correct.
• Design and run compliance checks of transport documents, manage the outsourced provider's performance and coordinate escalations.
• Set up and drive stakeholder forums, report archiving gaps to the Indirect Tax team and the Pfizer Service Company Board, and partner with Indirect Tax, Transportation and Quality teams.
• Identify and drive continuous improvement opportunities in archiving completeness and transport document compliance.

Required profile

• Bachelor's degree in Administration or equivalent by experience.
• Minimum 5 years of experience in transport or supply chain operations, with understanding of financial and logistics flows in the pharma industry; knowledge of customs regulations is a plus.
• Proficiency in English, spoken and written; other languages are a benefit.
• Analytical, proactive and problem-solving mindset, with proven ability to drive change in complex environments and to apply sound risk management.

Required skills

• Strong PC skills: MS Outlook, Word, Excel, Visio and PowerPoint.
• Knowledge of SAP or other ERP systems is a plus.