Lead Relationship Banker – Business Banking Antwerp-Kempen

About the role

ING is looking for a Lead Relationship Banker for its Business Banking Antwerp-Kempen team, based in Turnhout. The team covers the Midcorp segment and focuses on Food & Agro and mixed-industry companies, with 7 Relationship Managers, 1 Transaction Service Consultant and 3 Sales and Services Officers. The role sits under the Director Large Companies, who reports to the Head of Region Business Banking Sales East.

Key responsibilities

• Manage the team of Relationship Managers and Transaction Service Consultants, including recruitment, training, development, rewards and retention, and coach and motivate the team
• Drive sales of lending, deposits, financial markets products and payments, and increase profitability, new client acquisition and client experience (NPS)
• Ensure safe, compliant advice, including KYC compliance, risk overdues and risk appetite, and credit risk management in line with Credit Risk policy
• Support the transformation to omnichannel advice and help teams adopt new ways of working, products and channels
• Build a network of key clients, represent ING in the region and in external organisations such as VOKA, Etion and NBB FIFO
• Collaborate with retail, private banking and product departments (Financial Markets, Commercial Finance, ING Lease, corporate finance, PCM)

Required profile

• University degree
• 10+ years of experience, preferably in business banking or corporate sales
• Proven track record in sales, client acquisition and people management
• Fluent Dutch (C2) and active knowledge of French and English
• Willingness to invest in understanding the local economy and region

What we offer

• Attractive gross salary depending on category and experience
• Flex budget and representation costs
• 20 statutory holidays plus 9-11 days annual leave, 1 regional public holiday and 4 bank holidays
• Profit sharing, pension plan and reimbursement of train or bus pass
• Telephone subscription and internet allowance
• Hybrid working and personal growth opportunities