Incident Management Coordinator

About the role

We are seeking an Incident Management Coordinator to join Spektrum’s team supporting the NATO Communication and Information Agency (NCIA). The role will focus on developing, documenting and maintaining business continuity and disaster recovery plans for critical NATO communication and IT services.

Key responsibilities

• Apply a structured methodology to create detailed continuity plans for NCIA services.
• Maintain up‑to‑date documentation of business continuity and disaster recovery procedures.
• Support the design and execution of test plans and continuity management exercises.
• Collaborate with NCIA stakeholders to ensure continuity measures align with operational requirements.
• Monitor and update continuity documentation in response to changes in the environment or technology.

Required profile

• Experience in business continuity, disaster recovery or incident management within a complex, high‑security environment.
• Understanding of NATO or governmental IT service frameworks is advantageous.
• Strong analytical and documentation skills.
• Ability to work with international teams and adhere to strict security standards.

Required skills

• Business continuity planning
• Disaster recovery planning
• Continuity testing and exercise coordination