Event Manager

About the role

The Event Manager is responsible for driving group and event sales, building client relationships, and ensuring seamless execution of meetings, conferences, and special events within the hotel’s event spaces and F&B outlets. This role works closely with sales, culinary, and operations teams to deliver tailored experiences that meet revenue targets.

Key responsibilities

• Manage all incoming enquiries for group bookings, meetings and events, guiding leads through the sales pipeline to confirmed contracts.
• Conduct site inspections and present event spaces, public areas, outlets and bedrooms to prospective and existing clients.
• Quote, negotiate and prepare contracts within established parameters, ensuring accurate pricing and terms.
• Collaborate with the F&B Director and Executive Chef to develop creative, bespoke menu proposals.
• Support the Marketing & Culture Director in creating, curating and managing the hotel’s special events, acting as the main point of contact.
• Forecast group accommodation rooms and event revenue (catering and audio‑visual) and take proactive actions to meet targets.
• Oversee weekly function sheet meetings, coordinate updates with operations, and ensure BEOs & function sheets are accurate.
• Manage event billing, post‑event follow‑up, feedback collection and drive repeat business.
• Foster inter‑departmental teamwork and communication to maintain high service standards.

Required profile

• Strong relationship‑building and client‑service orientation.
• Excellent negotiation and contract management abilities.
• Ability to forecast revenue and work proactively to achieve sales targets.
• Collaborative mindset with experience working across sales, culinary and operations teams.
• Detail‑oriented with a focus on delivering high‑quality guest experiences.

Required skills

• Audio‑visual systems knowledge
• Event revenue forecasting
• Contract preparation and negotiation