Desktop Support Engineer

About the role

We are looking for a Desktop Support Engineer to ensure business continuity and provide second‑level IT support at our Antwerp office. The role involves maintaining IT infrastructure, managing network and endpoint compliance, and supporting internal users.

Key responsibilities

• Ensure business continuity through availability, accuracy, security, and compliance.
• Provide 2nd level IT/IS support and monitor IT performance.
• Administer LAN/WAN networks, including hardware and software installation, configuration, and monitoring.
• Adapt systems to prescribed standards and report anomalies to appropriate professionals.
• Maintain endpoint compliance with corporate cybersecurity and software policies.
• Configure user accounts, access rights, and group memberships.
• Deliver training, procedures, and second‑level support to end users.
• Participate in corporate and regional IT initiatives and collaborate with corporate teams for issue resolution.
• Perform local database system administration when required.
• Ensure licensing compliance and keep an up‑to‑date IT assets inventory.

Required profile

Required skills

• LAN/WAN administration
• Hardware installation
• Software configuration
• Endpoint compliance
• User account management
• Local database administration