Day and Night Receptionist

About the role

Radisson Hotel Group is looking for a Day & Night Receptionist to join its team in Machelen. The role covers the night shift and the hours between shifts, ensuring a seamless and secure guest experience and the smooth running of the front office department.

Key responsibilities

• Deliver exceptional service and anticipate every aspect of the guest journey, from check-in and check-out to the hours in between.
• Work proactively with the team to ensure guest satisfaction and the smooth running of the front office.
• Handle guest requests with patience, empathy and a strong sense of responsibility.

Required profile

• Flexibility and a positive attitude.
• An eye for detail and ability to solve problems creatively.
• Passion for creating extraordinary service and strong verbal communication skills.
• Ability to work as part of a team and enjoy working in a lively atmosphere.
• Experience in a similar position is beneficial but not essential.

What we offer

• Up to 53% off stays at Radisson hotels worldwide as a Team Member.
• Guaranteed minimum 30% off for friends and family.
• Discounts on breakfast, food and beverage, spa and more.
• Hospitalization insurance and meal vouchers per day worked.
• Career growth, learning and development opportunities.