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This job expired on 01/09/2026. It no longer accepts applications.
Customer Service Officer
Taleo Consulting · Bruxelles et périphérie
Job description
About the role
We are seeking a Customer Service Officer to join the Operations team of a leading financial and insurance organisation. In this position you will be the first point of contact for end‑customers, delivering reliable day‑to‑day support and accurate answers to their queries.
Key responsibilities
- Maintain daily contact with end customers via phone, email or chat.
- Act as the primary point of contact for all customer inquiries.
- Provide precise and reliable information, ensuring a high level of satisfaction.
Required profile
- Fluent Dutch (spoken and written) and French (spoken and written); good English communication is a plus.
- Bachelor’s degree or equivalent experience in customer service.
- At least 1 year of relevant experience.
- Strong interest in finance and banking products.
- Excellent communication, diplomatic, customer‑oriented and analytical mindset.
- Ability to work independently, handle stress and adapt to changing demands.
Required skills
- Proficiency with Microsoft Office (Word, Excel, PowerPoint).
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Taleo Consulting
Bruxelles et périphérie
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