Copilot Adoption Specialist

About the role

We are looking for a passionate Copilot Adoption Specialist to drive the uptake of Microsoft Copilot Chat and Copilot for Microsoft 365 across the organization. The role blends technology expertise, user training, community building and operational support to help employees work more productively.

Key responsibilities

• Build and manage vibrant user communities focused on Copilot technologies, fostering engagement through communications, events and knowledge‑sharing sessions.
• Design and deliver tailored training workshops and provide tips, use cases and best practices to maximise user experience with Copilot.
• Provide daily functional support, resolve usage issues and identify adoption obstacles, recommending improvements.
• Monitor Copilot feature updates, test new functionalities, and generate reports with recommendations, use cases and risk assessments.
• Assist in creating and maintaining a centralized prompt library, curating high‑value prompts and encouraging community contributions.
• Support license oversight and ensure optimal usage aligned with organisational goals.

Required profile

• Autonomous, proactive and client‑oriented with strong communication, organization and coordination abilities.
• In‑depth knowledge of Microsoft Copilot systems and proactive monitoring of product developments.
• Preferred experience with AI development tools such as Azure OpenAI and Azure AI Foundry.
• Familiarity with the insurance sector is a plus.
• Fluent in Dutch, French and English.

Required skills

• Microsoft Copilot
• Microsoft 365
• Azure OpenAI
• Azure AI Foundry