Business Area Manager - Real Time Operations

About the role

SNCB, through Ypto, is hiring a Business Area Manager for Real Time Operations, based near Brussels-South station. You lead a portfolio of mission-critical applications covering train operations, traffic management, incident management, security management and real-time decision making, and you manage a group of Business Areas and delivery teams of about 60 people. The role covers strategy, delivery, budget, people management and stakeholder engagement.

Key responsibilities

• Lead, coach and support Business Area Leads and Team Leads, run the Project Management Chapter and build a high-performing, engaged organisation.
• Define and steer the domain's strategic roadmap and ensure delivery of projects, products and services.
• Manage a consolidated budget of around €10 million (CAPEX and OPEX), allocate resources efficiently and monitor financial performance.
• Ensure the availability, quality and performance of critical applications and services, and promote best practices in delivery, service management and governance.
• Act as a trusted partner to senior stakeholders, representing the domain in governance bodies and steering committees.
• Identify, assess and mitigate risks and keep delivery performance, budget and capacity transparent.

Required profile

• Master's degree or equivalent experience and at least 8 years of relevant IT experience.
• Proven experience managing team leads and multidisciplinary teams, with strong coaching skills.
• Proven project management and portfolio/delivery management experience, and knowledge of project, product and service management practices.
• Strong CAPEX/OPEX budget management, financial monitoring, budgeting, forecasting and long-term planning.
• Fluent English and Dutch or French, understanding the other national language.

Required skills

• Project, product and service management
• Budget management and financial planning
• Stakeholder management and negotiation

What we offer

• Hybrid working with flexible hours and a balanced mix of office and remote work.
• 35 days of annual leave.
• Mobility package with a company car or alternative options, plus a public transport season ticket.
• Target bonus and a comprehensive insurance package.
• Meal and eco vouchers, net allowances for hybrid work and internet allowance.

Applications are made online; the process includes a brief call, an online HR interview and a second technical interview in Brussels.