Assistant Store Manager (Assistant Head Coach) - Nike Liege

About the role

Nike is looking for an Assistant Store Manager (called "Assistant Head Coach" in its retail stores) for its store in Liege. You will work alongside the Head Coach to create a unique shopping experience and deliver service excellence to consumers.

Key responsibilities

• Coordinate, support and supervise a diverse team, covering recruitment, development, performance management and staffing, and ensure an excellent work atmosphere.
• Implement operational processes and tools to reach sales targets, optimise service, improve consumer satisfaction and increase efficiency and productivity.
• Oversee departments such as Commercial, Athlete and/or Consumer Experience.
• Support the Head Coach in implementing Nike's store strategy (sustainability, membership, digital services).
• Provide reports on store activities, the local marketplace and consumer insights.
• Ensure the store complies with all Nike standards and guidelines.
• Cooperate with business partners across stores and HQ.

Required profile

• Extensive retail experience, including management experience.
• Some experience in retail and/or leadership positions.
• Ability to live and work in the Netherlands.
• Availability to work evenings and weekends; flexibility to work in shifts.
• Relocation is not provided.

Required skills

• Very good command of English, written and spoken.
• Experience and competence in delivering exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Enthusiasm for sports and/or sports fashion.

What we offer

• Salary that evolves with the market and experience, with possible monthly bonus payments.
• Online and in-store employee discounts.
• Benefits package, pension and share scheme.
• Development and career opportunities, regular training on leadership, sales and products.
• A dynamic environment valuing diversity, equity and inclusion, staff dress, access to sports activities and participation in Nike events.