Visa Assistant – Consular Office

About the role

The U.S. Embassy in Brussels seeks a Visa Assistant to support the Consular Office in delivering non‑immigrant and immigrant visa services. This full‑time position offers a multicultural environment with a strong focus on customer service.

Key responsibilities

• Perform data‑entry and review visa applications and supporting documents.
• Prepare correspondence, passport manifests, and visa printing.
• Provide front‑line assistance to the public, handling inquiries and guiding applicants through procedures.
• Maintain accurate records in accordance with Visa Unit SOPs and processing guidelines.
• Support general office tasks to ensure smooth daily operations.

Required profile

• Secondary school diploma.
• Minimum 2 years of experience applying regulations, handling public contact, or providing customer service.
• Good working knowledge of English, Dutch and French.

Required skills

• Data‑entry proficiency.
• Document review and verification.
• Basic office software usage.

What we offer

• Competitive gross salary of €4,466 per month.
• Life and hospitalization insurance (family included).
• Meal tickets, transportation reimbursements, seniority leave and special holidays.
• Training opportunities, Employee Assistance Program and other extra‑legal benefits.