Service Security Support Engineer

About the role

Johnson Controls is looking for a Service Security Support Engineer to join its team in Belgium. The role covers software maintenance and repair of electronic security systems for key customers, troubleshooting CCTV, access control, intrusion detection and EAS systems, and contributing to upgrades of the installed base. The office is in Groot-Bijgaarden, but the work is mainly done at customer sites across Belgium.

Key responsibilities

• Perform planned maintenance on security systems and handle service calls and fault reports.
• Troubleshoot CCTV, access control, intrusion detection and EAS systems.
• Install modifications and extensions on existing systems and perform minor commissioning depending on experience.
• Maintain customer contact, give technical advice and help configure new installations.
• Train technicians and act as a link between the organization and supplier technical departments.
• Join a national 24/7 on-call service after an intensive training period.

Required profile

• Technical education (A1/A2 in Electrical Engineering, Electromechanics, Electronics) or equivalent experience.
• VCA, BA5 and MEWP certifications are considered essential.
• Valid Category B driving licence and good driving record.
• Fluent Dutch and French, spoken and written; good command of English.
• Strong customer service, communication and safety commitment, able to work independently and under pressure.

Required skills

• Extensive knowledge of security systems and a passion for IT.
• Electrical engineering, electromechanics and electronics background.

What we offer

• A competitive salary package aligned with experience and potential.
• Comprehensive training programs and development opportunities.