Salesforce Consultant

About the role

Deloitte is looking for a Salesforce Consultant to join its Customer Experience team. You will help Belgian and international clients transform their sales, marketing and service operations using digital solutions, primarily Salesforce.

Key responsibilities

• Collaborate with clients to understand business challenges in Marketing, Sales and Service and propose digital solutions.
• Own a work‑stream and coordinate with Deloitte colleagues to deliver projects successfully.
• Execute all phases of a Salesforce‑based digital transformation: analysis, blueprint design, technical design, implementation, configuration, testing and go‑live.
• Contribute to business growth by supporting proposal development and client outreach.

Required profile

• At least 3 years of experience with Salesforce in a technical or functional role across multiple implementations.
• Strong grasp of CRM processes, industry trends and the operations of Marketing, Sales or Service departments.
• Ability to translate business objectives and sales strategies into clear technical requirements.
• Familiarity with Agile methodologies; Agile project delivery experience is a plus.
• Excellent communication skills in English and Dutch or French, and a collaborative, analytical mindset.

Required skills

• Salesforce
• Agile methodologies
• CRM platforms such as SAP, Microsoft Dynamics 365 or Oracle (beneficial)

What we offer

• Opportunity to work on high‑impact projects for global clients.
• Access to Deloitte’s learning resources and career development programs.
• Collaborative, multicultural team environment.