Production and Shop Technician

About the role

As a Production and Shop Technician at Manitou Interface Logistics Europe, you will support subcontractors in preparing machines for delivery and act as the technical liaison between factories, engineering teams, and after‑sales departments. You will also monitor production performance and ensure compliance with safety and quality standards.

Key responsibilities

• Assist subcontractors in troubleshooting technical issues during machine preparation.
• Serve as the primary bridge between factory engineers, subcontractors, and after‑sales teams worldwide.
• Manage technical follow‑up, software updates, and compliance for all new machine arrivals.
• Close manufacturing orders in the ERP system and maintain audit check‑lists using the I‑Auditor tool.
• Provide options documentation for machine customization and support the definition of light/heavy machine options.
• Monitor production volumes, track KPIs, and oversee storage activities and space analysis.
• Lead quality follow‑up meetings, coordinate safety and quality campaigns, and drive corrective actions.
• Champion onboarding and technical training for new team members and subcontracting partners.

Required profile

• Strong technical orientation with experience in industrial environments.
• Ability to work autonomously and coordinate across multiple sites.
• Willingness to travel up to 5% of the time.

Required skills

• Proficiency with ERP systems.
• Experience using I‑Auditor or similar audit tools.
• Knowledge of machine software update procedures.

What we offer

• Permanent contract with a dynamic, international logistics hub.
• Opportunities to work on diverse projects across Europe, India and the USA.
• Collaborative environment focused on continuous improvement and innovation.