Operational Technology (OT) Support Engineer

About the role

The Operational Technology (OT) Support Engineer is responsible for the support and administration of OT systems used across Quality Control, Production, Maintenance, and Validation/Calibration. You will ensure high technical availability while maintaining full GMP compliance.

Key responsibilities

• Support and maintain OT systems in QC, production and maintenance environments.
• Manage user access, permissions and perform system administration tasks.
• Support change controls, CAPA processes and validation activities.
• Troubleshoot system issues and coordinate with vendors when required.
• Ensure compliance with GMP and 21 CFR Part 11 requirements.
• Assist with system upgrades, testing and implementation.
• Guide users to improve system usage and efficiency.

Required profile

• Degree in automation, IT or a related field, or equivalent experience.
• Experience in OT support or system administration.
• Knowledge of IT infrastructure, Windows environments and Active Directory.
• Understanding of regulated environments such as GMP or willingness to learn.
• Familiarity with MES, LIMS or SAP is beneficial.
• Strong problem‑solving skills and ability to work collaboratively.
• Fluent in French with a working knowledge of English.

Required skills

• OT systems
• Windows
• Active Directory
• MES
• LIMS
• SAP

What we offer

• Agile career and dynamic working culture.
• Inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• Comprehensive benefits package.
• Annual base salary between €45,000 and €63,000.