Ocean Import Operated Forwarder

About the role

Join Nippon Express Group in Belgium as an Ocean Import Operated Forwarder. You will support the processing of ocean import transactions for a dedicated portfolio of accounts, ensuring all documentation and coordination are handled accurately and efficiently.

Key responsibilities

• Receive, review, and process import documentation for assigned accounts.
• Prepare and submit all import paperwork using the GS‑NET system and Cargowise.
• Follow customers' letters of instruction and meet all company and government deadlines.
• Send advance notifications of arrivals to shippers, consignees, and origin offices.
• Instruct overseas offices to book and confirm cargo space on vessels.
• Calculate freight rates and insurance according to established procedures.
• Close files, distribute documents, and ensure compliance with import standards.
• Communicate clearly with clients, colleagues, and supervisors.
• Adhere to domestic and international shipping regulations and company policies.
• Report any transaction problems or irregularities to the supervisor.

Required profile

• First experience in freight forwarding or a degree in logistics.
• Professional proficiency in English and Dutch for customer and customs communication.
• Familiarity with forwarding concepts, practices, and procedures.
• Strong communication, presentation, and influencing abilities at all organizational levels.
• Ability to multitask, organise documents from multiple sources, and work under pressure.
• Team player with good customer service orientation and attention to detail.

Required skills

• Cargowise (knowledge is a plus).
• GS‑NET system.
• Microsoft Office suite.

What we offer

• Full‑time permanent contract with flexible working hours.
• Attractive salary package, including a 13th month bonus.
• Meal vouchers.