Ocean Export Specialist

About the role

The Ocean Export Specialist will coordinate and manage international ocean shipments from pick‑up to delivery for Crane Worldwide Logistics. Based in Antwerp, the role ensures smooth export processes, accurate documentation, and timely communication with clients, customs authorities and agents.

Key responsibilities

• Interact directly with clients, customs and agents to optimise cargo movement worldwide.
• Prepare all export and customs clearance documentation.
• Track and trace shipments to guarantee proper delivery.
• Enter correct billing and cost data into the global transport management system for accurate invoicing and job costing.
• Provide customers with updates on freight disposition, routing, dispatching and rate quotations.
• Liaise with other company branches and agents to ensure high service standards.
• Identify the most profitable shipping modes while meeting customer requirements.
• Maintain daily KPI adherence.

Required profile

• Minimum 3 years of experience in ocean freight export.
• Strong communication and customer service abilities.
• Excellent organisational skills and attention to detail.
• Fluent in Dutch and English, both written and spoken.
• Ability to work extended periods sitting and use standard office equipment.

Required skills

• Proficiency in Microsoft Office.