IT Student Worker – Service Desk Support

About the role

We are looking for a motivated IT student to join our Service Desk team at our Antwerp headquarters. In this position you will support daily IT operations, gain hands‑on experience with hardware preparation and learn how an enterprise Service Desk functions.

Key responsibilities

• Prepare and configure laptops, desktops and peripheral devices
• Replace end‑of‑life hardware according to the IT refresh plan
• Support users during hardware migrations
• Collect, process and register retired devices in the asset management system
• Monitor hardware stock levels and perform routine Service Desk tasks
• Create, follow up and close basic support tickets
• Assist with IT onboarding for new employees
• Help set up workstations, test new hardware and peripherals
• Provide basic support for meeting‑room technology and audiovisual equipment

Required profile

• Currently studying IT, Computer Science, Electronics‑ICT or a related field
• Passionate about technology and eager to learn
• Hands‑on, proactive and solution‑oriented
• Detail‑oriented and well‑organized
• Customer‑focused with strong communication skills
• Able to work independently and as part of a team
• Good knowledge of Dutch and English

Required skills

• Basic knowledge of Microsoft Windows
• Basic knowledge of Microsoft 365
• Basic knowledge of computer hardware