IT Administrator – Northern Europe

About the role

The Dehon Group is seeking an IT Administrator to join its Digital Workplace team and support users across multiple sites in Northern Europe. You will provide Level 2 technical assistance, maintain the IT infrastructure, and take part in key projects such as cloud migrations and infrastructure upgrades.

Key responsibilities

• Deliver Level 2 support for incidents and service requests, troubleshooting hardware, software, Microsoft 365 and Windows issues.
• Administer Active Directory and Microsoft Entra ID (cloud) environments, managing user accounts, permissions and access rights.
• Install, configure and maintain laptops, desktops, peripherals and related equipment.
• Maintain accurate asset inventories and up‑to‑date technical documentation.
• Participate in IT projects, including cloud migrations, infrastructure upgrades and workplace improvement initiatives.
• Ensure clear communication and follow‑up with end users.
• Travel regularly to Brussels, Sint‑Niklaas and Bergen op Zoom sites.

Required profile

• Previous experience in Level 2 IT support or IT administration.
• Strong analytical and problem‑solving abilities.
• Autonomous, proactive and customer‑focused mindset.
• Excellent communication and teamwork skills.

Required skills

• Windows operating system.
• Microsoft 365 administration.
• Active Directory.
• Microsoft Entra ID (cloud identity).
• Hardware troubleshooting.
• Software troubleshooting.
• Cloud migration concepts.
• Infrastructure upgrade processes.