Distribution & Fulfillment Quality Leader

About the role

Becton, Dickinson and Company (Waters) is looking for a Distribution & Fulfillment Quality Leader to raise global quality standards across its distribution and logistics network. The role sits at the intersection of Quality, Supply Chain and Operations, ensuring product integrity from manufacturing to final delivery and supporting regulatory adherence, risk control and continuous improvement.

Key responsibilities

• Direct quality control for international distribution and fulfillment, maintaining product integrity, regulatory adherence and operational excellence.
• Develop, implement and continuously improve Quality Management System (QMS) processes for distribution centers, fulfillment operations and logistics networks.
• Establish and manage Quality Agreements with third-party logistics providers, distributors and external partners.
• Ensure compliance with Good Storage and Distribution Practices (GSDP), including cold chain management, transportation monitoring and warehousing controls.
• Lead investigations and approvals for deviations, product damage, shipping errors, complaints, CAPAs and other quality events.
• Support internal, external and regulatory audits and maintain certifications such as ISO 13485 and ISO 9001 where applicable.
• Drive quality improvement initiatives, develop quality metrics and reporting, and support distribution licensing requirements.
• Build organizational capability through training and development initiatives.

Required profile

• Bachelor's degree or equivalent experience in Quality, Engineering, Life Sciences, Supply Chain, Logistics or a similar field.
• Extensive background in Quality, Compliance, Supply Chain Quality or Distribution Quality in a regulated industry.
• Experience leading quality assurance for distribution operations, warehouses and third-party logistics providers.
• Verified ability to direct audits, investigations, CAPAs and sustained improvement efforts.
• Strong collaboration, communication and project leadership skills in global, cross-functional settings.

Required skills

• Solid understanding of QMS and quality standards including ISO 13485 and ISO 9001.
• Knowledge of GSDP, transportation quality systems and risk management methods.

The primary work location is Bel Erembodegem, Belgium. The stated annual salary range is EUR 105,800 to EUR 161,375.