Director of Strategic Sales – Pharma

About the role

The Director of Strategic Sales – Pharma will lead a multi‑national account portfolio for Sterigenics, driving €30‑40 M of annual revenue. Reporting to the Sr. Director Sales EMEAA, the role is the primary customer contact for contract negotiation, pricing, service delivery and revenue growth across Europe and beyond.

Key responsibilities

• Grow the assigned territory, improve pricing margins and secure new sales within existing and new accounts.
• Manage the full customer relationship lifecycle, including contracting, pricing, margin improvement, laboratory and consulting services, and capacity planning.
• Coordinate with Operations, Quality, Finance and Customer Service to ensure contracted services are delivered and issues are resolved.
• Lead Quarterly Business Reviews (QBRs) and develop short‑ and long‑term strategies to expand business with each customer.
• Provide accurate annual forecasts by customer and facility, and report any service‑impacting issues.
• Supervise junior staff when required and support continuous improvement initiatives.

Required profile

• Master’s degree in a business or science‑related field.
• 7‑10 years of progressive strategic sales experience, preferably in CDMO, pharma, healthcare or medical services.
• Proven track record managing large multi‑national customers and complex negotiations.
• Willingness to travel up to 50 % of the time, including frequent 2‑3‑day trips.
• Fluency in English; additional German or French is a plus.

Required skills

• Proficiency with Microsoft Office suite.
• Experience using databases for sales data management.
• Familiarity with CRM tools for opportunity management and pipeline forecasting.