Customer Service and Operations Internship

About the role

This internship supports the Customer Service and Operations team at Dries Van Noten, offering hands‑on experience in a luxury fashion environment. You will assist with daily administrative tasks, sales campaign preparation, and coordination with internal and external stakeholders.

Key responsibilities

• Provide administrative assistance to the Customer Service and Operations teams in daily operations.
• Support sales campaign and showroom activities, including data entry and merchandising documentation.
• Assist with JOOR shoots, sample management, and product information uploads.
• Coordinate with licensed and outsourced manufacturers, particularly for sunglasses.
• Generate reports on sales performance for senior management.
• Help prepare shipping documentation, process orders, and follow up on purchase orders.
• Contribute to the creation of customer service procedures and warranty policies.

Required profile

• Excellent interpersonal skills and ability to work autonomously on multiple tasks.
• Strong organizational abilities, proactive attitude, and team‑player mindset.
• Capacity to build and maintain relationships across different departments.

Required skills

• Proficiency in Microsoft Outlook
• Proficiency in Microsoft Excel
• Proficiency in Microsoft PowerPoint