Cartage Agent

About the role

Expeditors, a global logistics company, is hiring a Cartage Agent in Machelen. The agent is responsible for the tactical execution of all cartage-related operations within the district, supporting cross-product consolidations, deliveries, pickups and appointment management for import, domestic and export shipments. The role works closely with warehouse operations, product teams and service providers to drive on-time performance, shipment visibility, cost control and good customer service.

Key responsibilities

• Support district pickup and delivery operations across all applicable products.
• Coordinate daily dispatching, route execution and pickup or delivery appointments.
• Communicate proactively with product, warehouse and service provider teams about shipment status, issues and priorities.
• Monitor district cartage KPIs such as on-time performance, service quality and operational execution.
• Act as liaison with cartage providers to resolve exceptions quickly and manage diversions to outside carriers when needed.
• Document and communicate accessorial charges and prepare periodic operational reports for branch or district leadership.
• Partner with warehouse operations to align dock activity and freight readiness, and serve as escalation point for local pickup and delivery issues.

Required profile

• Preferred: 2 years of transportation, local pickup and delivery, distribution or related logistics experience.
• Fluent in English and French; Dutch is an asset.
• Able to work two shifts, Monday to Friday 6AM-2PM and 11AM-19PM.

Required skills

• Strong problem-solving, facilitation and exception management skills.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal skills.

What we offer

• Paid vacation, holiday and sick time.
• Medical and life insurance.
• Employee stock purchase plan.
• Training and personnel development program with growth opportunities.
• Employee referral bonus.