Capacity Officer

About the role

Sopra Steria Next BeLux, the Belgian consulting entity of the Sopra Steria Group, is looking for a Capacity Officer in its NEXT business line. The role plays a behind-the-scenes part in supporting the consultants: you support the Capacity Manager in optimising consultant assignments and keep a clear overview of workforce deployment across the business line. You consolidate information, monitor capacity planning and make sure the Capacity Manager, People Managers, Sales and Business Line Leadership have timely access to the right insights.

Key responsibilities

• Maintain accurate staffing data and visibility of consultant and freelancer assignments across projects
• Monitor bench capacity, upcoming project end dates, extensions, contract status and current and future availability
• Monitor billability and utilization levels and identify opportunities to improve capacity allocation and workforce efficiency
• Contribute to staffing decisions by proposing resource allocation options and alternatives, and give insight into the balance between internal consultants and external resources
• Collaborate with Sales and Recruitment to align staffing needs and opportunities, and act as the operational point of contact for capacity planning and staffing
• Coordinate reporting and follow-up activities within the governance framework

Required profile

• Bachelor's or Master's degree, or equivalent professional experience
• First experience in resource planning, staffing or workforce coordination is strongly preferred; experience in a consulting or project-based environment is an asset
• Strong organization and adaptability in a fast-paced environment, with accurate work under tight deadlines
• Fluent in Dutch or French, with a good understanding of the other national language and fluent in English

Required skills

• Proficiency in Excel, Copilot and planning tools
• Data affinity and ability to balance competing staffing priorities

What we offer

• Flexible and hybrid way of working
• Competitive salary and indefinite contract
• Company car or mobility budget, laptop, company phone and mobile subscription
• Insurance coverage, meal vouchers and eco-cheques
• Learning through the Sopra Steria Academy and team events