Business Analyst / Product Owner – Product Team

About the role

Join Mega's IT Product Team to bridge business needs and development teams, ensuring our energy and telecom platforms evolve to meet real challenges. You will act as the primary liaison, translating stakeholder requirements into actionable specifications.

Key responsibilities

• Gather, analyse and challenge needs from business stakeholders (billing, customer relations, marketing, sales, CX) and translate them into clear user stories and acceptance criteria.
• Own and maintain functional specifications in Jira/Confluence, ensuring quality and completeness.
• Participate in agile ceremonies (refinements, sprint planning, reviews) with a functional perspective.
• Analyse functional impact of changes (new features, migrations, regulatory updates) on existing processes.
• Contribute to test scenarios, validate functional deliverables and track spec‑ and test‑quality indicators.
• Collaborate with UX/UI designers to ensure functional requirements are reflected in interface designs.

Required profile

• Bachelor's or Master's in management, IT, economics or related field.
• At least 5 years of proven experience as a Business Analyst in an IT/product environment working in agile.
• Experience in energy/utilities or telecom is a strong plus.
• Fluent in English and French; additional Dutch is a plus.

Required skills

• Jira and Confluence
• AI assistants (e.g., Claude) for analysis and documentation
• Basic API knowledge (Postman, JSON, REST endpoints)
• SQL and database tools (e.g., DBeaver)
• Understanding of microservices architectures
• UX/UI design review tools (e.g., Figma)