Business Analyst - Digital Commerce

About the role

SQLI, a European leader in digital transformation and customer experience, is looking for an experienced Business Analyst (5-7 years of experience) to take the functional lead on e-commerce solution design and delivery projects for a range of clients and sectors. The role covers pre-sales, discovery, requirements definition and delivery support, within a discovery methodology being developed with AI-assisted tooling at its core.

Key responsibilities

• Lead client discovery, workshops, stakeholder interviews and requirement gathering, moving toward independence
• Break down briefs into deliverables and help shape scope, timelines and work breakdown structures with architects and project managers
• Produce user stories, functional specifications, acceptance criteria and feature value matrices
• Support pre-sales and estimation, including RFP responses and statements of work
• Use and contribute to SQLI's discovery framework, including AI-assisted tooling
• Follow eCommerce, personalisation and AI trends and share them with clients and internally
• Keep client stakeholders and delivery teams aligned

Required profile

• 5-7 years of experience as a Business Analyst
• Core eCommerce experience on at least one platform (SAP Commerce / Hybris, Adobe Commerce / Magento, Emporix, Shopify, Salesforce Commerce Cloud)
• Fluent English and full proficiency in Dutch or French (preferably both)

Required skills

• Core eCommerce platforms: SAP Commerce / Hybris, Adobe Commerce / Magento, Emporix, Shopify, Salesforce Commerce Cloud
• Beneficial: Adobe Experience Cloud, Bloomreach, Klaviyo, FluentCommerce, OneStock, Contentful, Acquia, Akeneo, Algolia, Klevu

What we offer

• A competitive salary package including company car, fuel card, health and group insurance, laptop, net allowances, daily meal allowances and mobile phone subscription
• Free coffee and fruit at the Diegem office, with a flat hierarchy
• A career development plan and training and educational sessions