AV & Collaboration Support Technician

About the role

Spektrum is seeking an AV & Collaboration Support Technician to provide continuous audio‑visual and video‑teleconferencing (VTC) services for the NATO Communication and Information Agency (NCIA) in Brussels, Belgium. The role supports NCIA personnel by ensuring reliable AV infrastructure for secure communications and collaboration.

Key responsibilities

• Install, configure, and maintain AV equipment, video‑conferencing systems, and collaboration tools across NCIA facilities.
• Troubleshoot hardware and software issues, providing timely on‑site support to end‑users.
• Coordinate with vendors and internal teams to schedule upgrades, repairs, and preventive maintenance.
• Document incidents, resolutions, and configuration changes in accordance with NCIA standards.
• Ensure compliance with security and data‑protection policies for all AV and VTC operations.

Required profile

• Proven experience in AV and VTC support within a corporate or governmental environment.
• Ability to work on‑site in Brussels and collaborate with international teams.
• Strong communication skills and a customer‑focused attitude.

Required skills

• AV & VTC systems (installation, configuration, troubleshooting).

What we offer

• Opportunity to work on high‑impact projects for NATO’s communication infrastructure.
• Engagement with a multinational, security‑focused organization.
• Competitive contractor terms.