Account Solution Engineer - Local Government & Education

About the role

Salesforce is looking for an Account Solution Engineer (also called Presales Consultant, Sales Consultant, Presales Engineer, Sales Engineer or SE) to drive its digital transformation in the public sector and education sectors. The role works with customers, account executives, product specialists and partners to turn complex needs into practical solutions, and prototypes, configures and validates agentic and data-driven solutions.

Key responsibilities

• Articulate the value of Salesforce to public officials, academic leaders, IT managers, executives and policymakers.
• Assess business requirements in public administrations and educational institutions and propose solutions addressing regulatory, operational and innovation needs.
• Manage the full solution cycle with sales, consulting, delivery and partner teams.
• Deliver tailored demos, prepare and present proposals, respond to RFPs and give technical training.
• Gather customer feedback and work with product teams to improve solutions.
• Monitor trends and promote enablement activities such as webinars and knowledge sharing.
• Show how AI and cloud applications can automate processes and improve citizen and student services, and build proof-of-concept agentic solutions.

Required profile

• Experience in presales, solution architecture or technical consulting in cloud, CRM or AI applications; public sector or education background is a plus.
• Degree in Computer Science or a related field, or equivalent practical experience.
• Professional fluency in Flemish/Dutch and English; good French is a plus.
• Strong listening, analytical and business-requirement translation skills.
• Self-driven, adaptable and able to manage multiple priorities in a team.

Required skills

• Practical experience building or configuring technical solutions, with data modeling, APIs and integration patterns.
• Practical experience with LLMs and prompt engineering.
• Even better: deep Salesforce industry solutions knowledge, hands-on Agentforce and Data Cloud, enterprise data warehouse integration (Snowflake, Databricks, BigQuery).