Account Manager

About the role

CM.com is looking for an Account Manager to serve as the primary contact for a portfolio of existing clients in Belgium. You will help customers maximise the value of the CM.com platform, build long‑term relationships and drive account growth across multiple industries.

Key responsibilities

• Own and expand a portfolio of Belgian clients, identifying upsell and cross‑sell opportunities.
• Develop relationships with stakeholders up to C‑level and act as a trusted advisor.
• Collaborate with internal teams to ensure clients receive the right solutions and support.
• Support clients in sectors such as e‑commerce, tech & media, logistics, finance, telco, utilities and government.
• Proactively flag opportunities, resolve challenges and guide clients in adopting new channels and platform capabilities.

Required profile

• Strong commercial mindset with a consultative, relationship‑driven approach.
• Excellent communication skills and ability to engage senior decision‑makers.
• Comfortable working in a fast‑paced, AI‑driven environment.
• Proactive, self‑motivated and able to manage multiple accounts simultaneously.

Required skills

What we offer

• Opportunity to work with cutting‑edge AI and multi‑channel communication technology.
• Collaborative culture built on four shared values: Drive & Lead, Grow & Learn, Together & Care, Speed & Change.
• Exposure to a diverse client base across several high‑growth industries.