Office Manager (m/f/x) – Dynamic Shopping Centre Role

About the role

The Office Manager will act as the central coordination point for the Technical Director and support multiple operational teams within a busy shopping centre environment. This position combines administrative oversight, stakeholder communication, and front‑of‑house duties.

Key responsibilities

• Manage internal and external communications, prepare and review documents, and keep tenant information up to date.
• Circulate weekly footfall data to the Landlord, Property Manager and internal teams.
• Organise meetings, conferences, agendas and appointments, and draft meeting minutes.
• Coordinate with internal departments, external partners and tenants to ensure smooth project execution.
• Oversee office supplies, Info Desk scheduling, orders and basic SUMUP‑related support.
• Welcome visitors, partners and clients, providing clear information about the centre’s services.
• Maintain records, files and databases, ensuring confidentiality and data security.
• Publish and update House Rules on Chainels and manage internal communications such as “What’s Up” on Chainels.
• Assist the Facility Manager with security and insurance files, prepare ad‑hoc reports and support the marketing team when needed.

Required profile

• Professionalism, discretion and strong organisational abilities.
• Flexible, hands‑on approach.
• Degree in Business Administration, Secretarial Studies or a related field.
• Previous experience as an Executive Assistant, Office Manager or similar; shopping‑centre experience is a strong asset.
• Excellent organisational, prioritisation and time‑management skills.
• Fluent in French, Dutch and English.

Required skills

• Proficiency with Microsoft Office.
• Experience using digital tools such as Chainels.
• Basic knowledge of SUMUP payment solutions.

What we offer

• A varied and dynamic role at the heart of an operational environment.
• Daily contact with multiple internal and external stakeholders.
• Opportunities for professional growth within a growing organisation.